MIKE'S FLIPALBUM & THEMES FAQ'S PAGE

1 Do you accept payment methods other than PayPal?
2 How long will it take to get the product I ordered?
3 Are you affiliated with EBook Systems?
4 Are you affiliated with XFLIP?
5 Are you affiliated with Mikes Digital Memories?
6 I see that you have a newsletter. Will you share or sell my email address?
7 How come you don't have Flash Animated FlipAlbum products on your website anymore?
8 I'm new to FlipAlbum products. Are your tutorials easy for a beginner to use?
9 FlipAlbum comes with built in themes that are very easy to use. Will your themes work in the same way?
10 When I installed your themes and selected it for my album, there were only 6 images in the theme?
11 How do I find out about promotions you offer?
12 I want to review an alphabetic list of everything you sell?

 


 

FAQ ANSWERS

1 At this time, no we do not accept any other method of payment. PayPal allows customers to use a variety of credit cards to complete transactions. It's a very simple system, which works very well. This way, you can use a credit card to complete your purchase without delay.

 

 

2 The purchase process with Mikes Flip Themes is NOT totally automated. Most of the smaller purchases are completely automated, with downloads happening directly after the purchase. However, on a couple of the larger purchases, there will need to be a couple of email contacts before those downloads are made available. The reason for this is that no two purchases of themes are the same. With more than 300 themes available, everyone purchases different themes, so the download details have to be adjusted for each and every purchase.

For purchases that involve YOUR selection of themes, if you do NOT hear from me within 24 hours, then send me an email. If you still do not hear back, please initiate contact by joining the FlipAlbum forum, and sending a "Private Message" to "Mike MacDonald". This is a "last resort" contact method, and has only needed to happen once or twice.

The only reason this may be required is because of today's email spam protection initiatives. Sometimes emails just don't get through to the intended persons, (including me).

 

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3 Mikes Flip Themes is not affiliated with "EBS", (other than loving FlipAlbum software). I am however a registered business partner through the "Friends of FlipAlbum" program. I am also a moderator on the FlipAlbum forum.

 

4 XFLIP is jointly owned and marketed by Ron from rphMedia and Mike from Mikes Flip Themes.

 

 

5 Yes. Mikes Digital Memories is another website I have that is designed to show how you can use FlipAlbum. There are several samples of FlipAlbum usage on that site, all of which have been "XFLIP'D"

 

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6 Emails provided as part of the newsletter subscription are completely private and are never shared or sold.

 

7 When EBS released version 6 of FlipAlbum, they stopped html and flash from working with their product. Sales of the flash covers stopped, so we removed them from the website.

 

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8 Yes, the tutorials are designed for beginners. The tutorials are provided in a simple to use EBOOK, created with Easy Ebook Creator. What you get is a single "exe" program that opens just like any browser, and has a complete menuing system allowing you to access all of the tutorials easily, and repeatedly.

 

 

9 Yes, my themes will function in the exact same way as the ones that come with the software. In fact, you install my themes in the same folder where the EBS themes are stored! Each of my themes has its own "theme.ini" file, which is what allows FlipAlbum software to recognize and use the theme from within the program. When you purchase my themes, you will be given a link to a help file, which will help explain how to use the themes, including the many "extra" images that are included with my themes.

 

 

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10 FlipAlbum uses 6 basic theme components with any standard album. They are:
  1. Front Cover 
  2. Back Cover 
  3. Left Page 
  4. Right Page
  5. Centerfold 
  6. Album Background

The themes you purchase from Mikes Flip Themes always come with more than 6 theme components. In fact, some of the themes have over 200 theme components included with them! The help file that you get when you purchase my themes explains how to use the many extras that are included with every theme you purchase from this website.

 

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11 Join the newsletter and you will be advised by email about every product promotion that is offered. In fact, some promotions that are on this website are NOT the same as what members of the newsletter mailing list receive! Members often get better deals!

 

 

12 A Site Map is available for this website. It includes a complete list of every page on this site that you may want to visit, including every individual theme! You can see the Site Map Here.

 

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